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Return to shopTerms & Conditions
Order and Customisation Policy
All orders are subject to availability of products.
– Customization options are available for certain products. Please contact us through our Instagram page or WhatsApp number (03444205906) to discuss customization options.
– Once an order is placed, it cannot be cancelled or modified.
– We reserve the right to reject any order without giving any reason.
Return and Exchange Policy
We accept returns and exchanges within 2 days of delivery.
– Products must be in their original condition, with all tags and packaging intact.
– To initiate a return or exchange, please contact us through our Instagram page or WhatsApp number (03444205906).
– Return shipping costs are the responsibility of the customer, unless the product is defective or was sent in error.
Refund Policy
Refunds will be processed within 2 days of receiving the returned product.
– Refunds will be issued in the original payment method.
– Refund amounts will be the full amount of the returned product, minus any shipping costs.
Order Timeliness and Shipping
We strive to process and ship orders within 7-10 business days.
– Shipping times may vary depending on the destination and shipping method.
– We will provide tracking information for all shipments.
Contact Information
– Instagram Page @Muk_E_DURO
– WhatsApp Number: 03444205906
– We respond to all inquiries and messages within 24-48 hours.
Delivery
All orders shipped with UPS Express.
Always free shipping for orders over US $250.
All orders are shipped with a UPS tracking number.
Returns
Items returned within 14 days of their original shipment date in same as new condition will be eligible for a full refund or store credit.
Refunds will be charged back to the original form of payment used for purchase.
Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.
All sale items are final purchases.
Help
Give us a shout if you have any other questions and/or concerns.
Email: contact@domain.com
Phone: +1 (23) 456 789
